Evaluating Training Programs - The Four Levels [Third Edition] - Kirkpatrick

Evaluating Training Programs – The Four Levels [Third Edition]
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Name: Evaluating Training Programs – The Four Levels [Third Edition] -...
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Donald & James Kirkpatrick

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– Hardcover
An updated edition of the bestselling classic

Evaluating Training Programs provided the first comprehensive guide to Kirkpatrick’s Four Level Model, along with detailed case studies of how the model is being used successfully in a wide range of programs and institutions.

This new edition includes revisions and updates of the existing material plus new case studies that show the four-level model in action. Going beyond just using simple reaction questionnaires to rate training programs, Kirkpatrick’s model focuses on four areas for a more comprehensive approach to evaluation:

● Evaluating Reaction
● Evaluating Learning
● Evaluating Behavior
● Evaluating Results

Evaluating Training Programs is a how-to book, designed for practitioners in the training field who plan, implement, and evaluate training programs. The author supplements principles and guidelines with numerous sample survey forms for each step of the process. For those who have planned and conducted many programs, as well as those who are new to the training and development field, this book is a handy reference guide that provides a practical and proven model for increasing training effectiveness through evaluation.

In the 3rd edition of this classic bestseller, Kirkpatrick offers new forms and procedures for evaluating at all levels and several additional chapters about using balanced scorecards and “Managing Change Effectively.” He also includes twelve new case studies from organizations that have been evaluated using one or more of the four levels — Caterpillar, Defense Acquisition University, Microsoft, IBM, Toyota, Nextel, The Regence Group, Denison University, and Pollack Learning Alliance.

Donald Kirkpatrick is a true legend in the training field: he is a past president of ASTD, a member of Training magazine’s “HRD Hall of Fame,” and the recipient of the 2003 “Lifetime Achievement Award in Workplace Learning and Performance” from ASTD.

In 1959 Donald Kirkpatrick developed a four-level model for evaluating training programs. Since then, the “Kirkpatrick Model” has become the most widely used approach to training evaluation in the corporate, government, and academic worlds.

Inhoudsopgave
Foreword to the third edition
Preface

Part 1: Concepts, principles, guidelines, and techniques

1. Evaluating: Part of a ten-step process
2. Reasons for evaluating
3. The four levels: An overview
4. Evaluating reaction
5. Evaluating learning
6. Evaluating behavior
7. Evaluating results
8. Implementing the four levels
9. Managing change
10. Using balanced scorecards to transfer learning to behavior
11. So how is e-learning different?

Part 2: Case Studies of Implementation

12. Developing an effective level 1 reaction form
13. Evaluating a training program for Nonexempt employees
14. Evaluating a trianing program on developing supervisory skills
15. Evaluating a leadership training program
16. Evaluating a leadership development program (US Geological Survey)
17. Evaluating a leadership development program (Caterpillar, Inc.)
18. Evaluating desktop application courses
19. Evaluating an orientation program for new managers
20. Evaluating training for an outage management system
21. Evaluating a coaching and counseling course
22. Evaluating a performance learning model
23. Evaluating an information technology skills training program
24. Evaluating a performance improvement program
25. Evaluating a career development initiative
26. Evaluating the four levels by using a new assessment process
27. Evaluating a training program at all four levels

Index
The authors

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Staat:

Zo goed als nieuw

Auteur:

Donald & James Kirkpatrick

Uitgever:

Berrett Koehler [2006]

ISBN:

9781576753484

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